A Knack for Caring

Each and every volunteer who walks through the doors of the Ronald McDonald House or sits at the desk in the Ronald McDonald Family Room is an asset in the strongest sense, when it comes to expanding the reach of our mission. It takes all different personality types, from all different walks of life, bringing their own unique talents, skills, and experiences to best serve the families. The caseworkers and nurses are two of the medical professions who are most instrumental in serving the families that stay at the Ronald McDonald House, so it was like hitting the jackpot for us when a new Family Room volunteer signed up who had experience working in both of those fields!

Elma Fletcher is one of our newest volunteers at the Ronald McDonald Family Room at NWTHS, who started serving just back in January of this year. But she came to fill a vacancy when it was needed the most, and has been moving full steam ahead without missing a beat! Though she may be brand new to Ronald McDonald House Charities, Elma is by no means a stranger to the healthcare field.

“I was a registered nurse at all three hospitals here in Amarillo for 44 years and feel truly blessed that I can give back by volunteering in the Family Room and at NWTHS. ”  

Not only did she spend many years working as a caseworker at NWTHS, but Elma most recently worked as a nurse at the VA Hospital in Amarillo and continues to volunteer as a chaplain at NWTHS. Having someone on our team with an abundance of knowledge and experience in the inner-workings of a hospital has been an invaluable resource for our families!

A native of Lockney, Elma has enjoyed spending much of this time during quarantine with her 13-year-old granddaughter, with whom she watched “The Greatest Showman”, which really does make for a fun, musical-viewing experience to pass the time, if you have not seen it! When volunteering at the Family Room, Elma’s favorite aspect has been visiting with the families and hearing their stories.

” I love being of service and helping where I can.”

The thing Elma misses most about serving at the Family Room while it is temporarily closed is not being able to be there as a resource for families who need it most. But once this pandemic has passed and our world starts to return to a more familiar face, the places she looks the most forward to going are her various volunteer activities, including the beloved Family Room!

If you happen to bump into Elma in a McDonald’s, chances are good she will have an order of their classic fries in front of her.

We are looking forward to brighter days ahead when we are able to resume full operations of all of our programs to benefit our area families who have brave children fighting medical battles. The Family Room would not be the special place that it is without amazing helpers, who are passionate about blessing families and keeping the place running, including Elma! Though she may be new, she is already off to a great start doing a terrific job and we are so grateful to have her on board!